...
Need help? Contact us at support@raven-shift.atlassian.net or via our helpdesk
Navigate to Project Settings - Apps
Depending on your version of Jira ‘Apps’ is found on the
left of the page
or top of your page
Select Shifto Pro
You should see a list of the left of screen as shown below
Scroll down to the bottom of the list and click ‘Shift Roster’
Click ‘Add User’
Select the desired user (Users not showing up? - view this guide to find out which users can be added to Jira, alternatively contact us at support@raven-shift.atlassian.net or via our helpdesk)
Select the users timezone - the default value is the timezone that the user is in according to Jira
Fill in the users shift details and permissions
Click ‘Next’
From here you can add another shift or exit the onboarding process
Once the user has been added to the shift roster app you will be able to manage their shifts by clicking on their name
Navigate back to the Project
Click on the ‘Shift Roster’ icon
will see any empty roster
Click ‘Add Shift’ to populate the roster. You could add a shift for an individual or a job that will be assigned
Populate the shift
You will now be able to see the users' shifts
...